Payment Protection Insurance covers specific monthly payments such as loans or card bills, when your customer faces a temporary loss of income. It’s embedded directly into your financial experience, and activates when they need support the most.
How it works
Your customer activates coverage
Embedded in your card, loan product, or premium banking tier — or offered as a simple opt-in.
They face a qualifying life event
Illness, injury, or job loss temporarily affects their ability to make payments.
Your customer submits a claim
Through your channels, our platform, or directly to the insurer.
Their payments are covered
Fast. Frictionless. Done.
What it covers
Coverage varies by product and insurer, but typically includes:
-
Loan Repayment Cover
Pays the customer’s monthly loan installments during a covered period of inability to pay
-
Credit Card Payment Cover
Covers minimum payment dues or fixed percentages on cards, depending on product setup
-
Temporary Disability
Triggers coverage if the customer is unable to work as a result of injury or illness
-
Involuntary Unemployment
Optional coverage for job loss, depending on eligibility and regulatory environment
Why it works
Keeps their accounts in good standing when they can’t pay on time
Helps reduce anxiety and financial strain during difficult moments
Easy to activate and claim through your platform
Reinforces your role as a responsible, customer-first financial partner
Builds loyalty and retention in a space where trust is everything
Adds a layer of real-world value that goes beyond rates or rewards
Results you can expect
Customers stay with the brands that help them during tough times
Insurer covers qualifying payments, reducing missed payment rates
Embedded coverage keeps users engaged and less likely to churn
Built for your industry
Fintechs & Neobanks
Offer embedded resilience in your everyday financial products
Payments
Add protection to credit products without changing your pricing
Digital Lending Platforms
Reduce risk across short-term credit products and increase repayments
