Frequently Asked Questions

discovermarket is a one-stop solution that enables non-insurance businesses to seamlessly embed insurance into their existing customer journeys. Our modular, API-driven platform and extensive global insurer network help partners create exceptional customer experiences while unlocking new revenue streams.

discovermarket is a global Insurtech operating across Europe, Asia, and LATAM. Our headquarters in Switzerland serves the European market, while our Singapore office acts as a strategic hub for Asia. In Brazil, our registered entity supports LATAM operations. Additionally, our technology teams are based in Vietnam and Portugal, driving platform development and innovation.

discovermarket enables you to offer insurance as a seamless part of your customer journey without the complexities of traditional insurance distribution. Our plug-and-play technology helps you drive customer engagement, retention and unlock additional revenue while ensuring a frictionless experience for end-customers.

Embedded insurance seamlessly integrates insurance coverage into a product or service at the point of sale, allowing customers to purchase protection without leaving their journey or needing extra touchpoints.

Insurance products powered by discovermarket are underwritten by leading insurers in our global network. We act as the technological enabler, orchestrating the workflows needed to deliver the product so you can offer insurance without handling complex insurance processes.

discovermarket is industry-agnostic, partnering with businesses across Fintech, Events & Ticketing, Proptech and more. If you are looking to enhance your offering with embedded insurance, we’d love to explore opportunities with you.

discovermarket is product-agnostic, supporting a wide range of embedded insurance solutions tailored to different industries. These include event cancellation, income protection, parametric weather products and more – adaptable to your business and customer needs.

discovermarket works with our global insurer network to help businesses access and configure relevant insurance products that align with your industry and customer needs. While we do not underwrite or sell insurance, our technology and partnerships enable the creation of tailored embedded insurance solutions, such as event cancellation, income protection or parametric weather insurance, and more.

Your customers can purchase policies directly through:

  • Your platform – via API integration or embedded widgets, or
  • A dedicated microsite – white-labeled to match your brand

Claims are handled by our partner insurers, while discovermarket ensures a seamless claims journey through our technology. Our platform enables easy claim filing and status tracking in a fully digital experience, eliminating paperwork delays and ensuring transparency.

Integration is flexible and seamless. We offer API integration, allowing you to embed insurance directly into your digital customer journey, and pre-built, white-labeled microsite solutions for quick deployment. Our team provides comprehensive documentation and support to ensure a smooth integration process

Integration timelines depend on your setup and preferred method:

  • API integration – typically a few weeks, depending on customization needs
  • Microsite (white-labeled solution) – can be deployed in days

Our pricing model varies based on your integration type, transaction volume, and specific requirements. We offer flexible commercial models, depending on your preferred approach. Get in touch to discuss the best structure for your business.

discovermarket supports businesses operating across multiple countries by enabling region-specific configurations for embedded insurance products. While regulatory requirements differ by market, our platform allows for localized policy offerings with insurer flexibility in different jurisdictions.

discovermarket provides the technology infrastructure for embedded insurance but does not act as a regulatory advisor. Compliance responsibilities remain with the insurers and intermediaries offering the policies. However, we ensure our platform supports data security, consent management, and region-specific compliance requirements to align with industry regulations such as GDPR.

Our platform allows businesses to connect with multiple insurers for the same embedded insurance product. This enables:

  • Pricing flexibility – you can compare and choose from different insurer rates
  • Regional adaptability – different insurers can underwrite policies based on market-specific regulations
  • Product customization – depending on customer profiles, you can select insurers that best fit your risk appetite and coverage needs.

discovermarket is a technology provider, not an insurance intermediary or underwriter. We do not sell or underwrite insurance ourselves but provide the infrastructure that connects businesses with insurers and brokers, ensuring compliance with local regulations.

Yes, discovermarket is fully GDPR-compliant and adhere to ISO 27001-certified security standards. Our platform is built on scalable, cloud-agnostic architecture, ensuring data privacy, security, and regulatory compliance across markets.

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